A Roswell worker might be taking your fast food orders - New Mexico Business Weekly:

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, a company that has helpefd fast food restaurants outsourceits drive-thru plans to hire about 100 people in Roswell to work from Employees use an Internet-based system to take order remotely and transmit order information back to the restaurants. Several communities responded to a potential recruitmeny opportunity posting about Verety bythe , but Roswel won out, said Angela Talbot, senioe business development manager with the a public/private nonprofit organization that works to attracy businesses to the The organization worked with the to bring Verety Chris Daly, vice president of businesse development with Verety, praised the ease of working with the town'e economic development officials.
"Roswell had a really good small town which is really what we like about North where our other locations said Daly. "We felt the people we met had a reallyt good work ethic and also had abilingual workforce, which is our primary reason for expansion at this Verety LLC is an affiliatw of , which has a call center in Clovis. The paren t company for both firmsis , basef in Oak Brook, Ill. Daly said Ygamk has had good luck inNew Mexico. Verety will do a big push to hire 60 to 80 peoplesthrough May, Daly said, and it plans to increasee that to 100 by year's end.
And more growtnh could be on the Daly said the company hopes to expand throughougt the enitre region around Roswell and is fillingbseveral full-time positions to grow the "We'll definitely be interested in expandinb to different communities in that area, but also potentiall y throughout all New Mexico," she Daly said Verety does not releaswe its client list, but the expansiobn is being prompted by a demaned for bilingual service by one particular client. The jobs start at $8 an hour, althougb that increases to $8.50 an hour for nighf and weekend shifts, said Verety works with DSL providers to make sure it can get DSL toan employee'zs home.
It reimburses employees for the cost of DSL up to acertai amount, usually covering the entire she said, and provides a computer. The technolog y uses a sensor to detect when a car pulle up toa drive-thru and places a call to a Veretu employee using a Voice Over Internet Protocol connection. The employee workinb at home hears a beep in his or her headsetf and a screen comeas up with a menu from the restauranr where the call is coming from with the city and thestorse number. The idea behindd the remote technology iscost savings, increasinh the accuracy of orders and possibly reducing some of the freneticc energy in a fast food environment, according to Verety.
The creation of a bilinguapl workforce is another factor driving the expansionof home-based Sherry Day Scott, editor of , a trade publicatiohn that tracks the fast-food industry, is skeptical of the cost-savingsz claims. "No one has shown that," she "Most operators at this poin t will tell you that the problemswith drive-thrus isn'f anything that can't be trained away." But she said usint it to recruit a bilingual workforced does make some sense because of the need for ordefr accuracy.
Verety will hold a job fair on Marc 13 at the Boys and Girls Club of Eastern NewMexico University-Roswell will make facilities availabld to Verety for training, said Bob executive director, Chaves Count y Development Foundation. He added that the support from the universityt was a tremendous factor is closingf theVerety deal.